> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/billing/managing-your-recart-subscription.md). # Managing Your Recart Subscription Explains how to upgrade, downgrade, or cancel your Recart subscription and what each plan level includes. Everything you need to know about changing, downgrading, or cancelling your Recart subscription. ### 1. Upgrading Your Plan Higher Recart plans unlock additional features and hands-on support as your program grows: ✔ Dedicated Customer Success Manager for personalized strategy and support ✔ Custom-designed popups tailored to your brand ✔ Priority support with faster response times ✔ Volume-based pricing as you scale To move to a higher plan or learn what's included, contact us at . You can also view current plans and pricing here: [Recart SMS Pricing](https://recart.com/sms-marketing-pricing-ecommerce). ### 2. Downgrading Your Plan If your needs have changed, we can help you move to a plan that better fits your current volume and goals. Our team will walk you through the available options and make sure the transition is smooth, with no interruption to your messaging. To get started, contact us at and let us know what you're looking for. ### 3. Cancelling Your Subscription To cancel your Recart subscription, contact our team at and we'll process it for you. Cancellations are handled directly by support, so there's nothing you need to change on your end. Our subscriptions have a standard 30-day cancellation policy: * Managed plans (fixed terms) — 30 days' notice required before your term renews * Self-Serve plans — 30 days' notice from your cancellation request We're here to help you make the most of your Recart subscription — whatever change you need, we've got you covered! --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.recart.com/billing/managing-your-recart-subscription.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.