> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/compliance-protections/gdpr-compliance.md). # GDPR Compliance Here's what you need to know to make sure that your store is GDPR-compliant when using Recart. If you are reading this, you probably care about your customers' privacy and would like to make sure that your store is fully compliant with Recart. That's awesome, we are also committed to respect your customers' privacy and personal data. Here's a list of the things that you should check to make sure that your store is prepared for GDPR. Recart automatically captures email addresses from your newsletter subscription forms and email subscription popups. To comply with GDPR requirements, you need to make sure that your visitors are well-informed about what kind of messages they will receive when they subscribe to your email list. Please verify that your newsletter subscription forms ask for permission to send personalized marketing emails. ### Messenger Subscription Facebook Messenger is a great marketing channel due to the extremely high engagement rate and the single click subscription enabled by the Discount Widget as well as our Wheelio and Optimonk Integrations. Since Facebook revoked the usage of the pre-checked checkboxes, using their tools is a 100% GDPR compliant, as your visitors can only subscribe to your Messenger list willingly. ### Deleting Customer Data According to the GDPR regulation, all customers have the right to request that all data collected about them be deleted. This personal data includes transaction history, contact information, and more. Starting from May 25, Shopify will allow you to request that a specific Customer's data be deleted from Shopify and your installed apps. If you request a customer data deletion on your Shopify Dashboard, Recart will automatically carry out all necessary deletions as required by GDPR. If you have special data deletion requests or have any questions on deleting customer data, please contact our team using the in-app chat, we will be happy to help you out. ### How to comply with GDPR requirements in practise? You'll need to create a Privacy Policy in order to let your customers know: * what personal information you collect * how you use that information * and with whom you share that information what personal information you collect how you use that information and with whom you share that information When you are using Recart, you are sharing your customers' personal information with us. Therefore we recommend you to add Recart to the list of third party data processors in order to fully comply with GDPR requirements. ![](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FqUMbzMiKDlXjOcT6fqX8%2Fgdpr-compliance-1.png?alt=media) To inform your customers how we process their data, you may also add the link to [Recart's Privacy Policy](https://help.recart.com/en/articles/3529696-privacy-policy). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.recart.com/compliance-protections/gdpr-compliance.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.