> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/contact-recart-support.md).

# Contact Recart Support

Explains the two ways to reach Recart support: the in-dashboard chat widget and the support email address.

### There are two ways to reach us:

* Start a conversation from your [Dashboard](https://app.recart.com/) or [our website](https://recart.com/)
* Write an email to <support@recart.com>

#### 1. Support Chat

For any questions or feedback, please feel free to take advantage of our chatbot. All inquiries are reviewed within one business day.

To locate the chatbot, please log in to your Recart [Dashboard](https://app.recart.com/), and look for the Hubspot chat icon in the bottom-right corner.

![](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FgQXErD5o1EqNRL90ncWT%2Fcontact-recart-support-1.png?alt=media)

After you click on the icon, our support chat window will appear and you'll be able to provide us details about the issue you need help with.

**NOTE:** If you don't have a Recart account yet, you can still use the support chat from our website: [Recart.com](https://recart.com/)

![Screenshot 2023-07-03 at 11.35.44](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FlwxnNdg6zVcteHP49Dav%2Fcontact-recart-support-2.png?alt=media)

#### 2. Send an email

If you prefer to contact us via email, you can reach us at <support@recart.com>.

**Please note:** Our support team typically responds within **one to two business days** during regular business hours. We appreciate your patience and will get back to you as soon as possible.


---

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