With the new Loox integration you can collect product reviews from your customers via Messenger campaigns.
An example how your messages will look like 👆
These are the steps you need to make to generate a Loox photo gallery with Recart:
- Go to Messenger Auto Campaigns in the Recart app.
2. Go to Photo Reviews by Loox and click on "Edit" button.
3. In the popup window that appears click on "Connect Loox account to Recart".
4. Then you will be taken to Shopify to install Loox if you don't have it installed on your store yet. Click "Install".
Note: you need an Advanced plan in Loox to use the integration.
5. Once you have Loox installed, it will also request integration confirmation. Click "Integrate".
6. Once you see this window, you know the integration was successful. Just click "Continue to Recart".
7. Now, you're taken back to the Recart app. Set up the Messenger text in the editor and save the campaign. Make sure to click Enable.
you can edit the campaign content in Recart and any other settings in Loox (such as the timing of campaigns and discount codes, for example).
When in doubt, please don't hesitate to get in touch with us via the customer chat in the bottom right corner! 🙌