Starting from October 31, Recart users will not be able to create or send new Messenger Instant Campaigns.
No need to worry, although this feature will be removed, you will still have wonderful options for re-engaging your customers and promoting flash sales to a large audience.
Why we are removing Messenger Instant Campaigns
We are removing Messenger Instant Campaigns because this functionality of has been replaced by a newer feature available in Recart: sponsored messages.
Using sponsored messages in place of Messenger Instant Campaigns
You can use sponsored message campaigns to promote the same sales, events and offers as you did with Instant Campaigns.
Additionally, sponsored messages is a more robust solution for sending a message to a large audience.
Sponsored messages will also give you more control over your audience, so now you can make your promotions even more personalized and granularly targeted.
If you have any further questions about the upcoming change, please contact our support team via the in-app chat or at firstname.lastname@example.org.