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Updating Your Billing Details in Recart

Use this guide to update your payment method or billing address in Recart.

Table of Contents


How to Update Your Payment Method

Recart supports two payment methods via a secure Stripe session:

  • Card — accepts credit cards and debit cards. Please note that a processing fee applies to credit cards. Debit cards do not incur this fee.

  • Bank — uses ACH (bank transfer). No credit card processing fee applies.

Steps to Update Payment Method

  1. Log into your Recart account.
  2. Navigate to the Billing page:
    • Click your name in the bottom-left corner of the dashboard.
    • Select Billing from the dropdown menu.

  3. Scroll to the Payment methods section and click Add new

    Billing-Add new

  4. Select your preferred payment method:
    • Choose Card to pay by debit card or credit card. (Note: a processing fee applies to credit cards.)
      Billing-AddNew_Card

    • Choose Bank to pay by ACH bank transfer
      Billing-AddNew_Bank

  5. Follow the on-screen steps to complete the setup. If you selected Bank, your bank may prompt additional authentication steps.

Managing your Payment Methods

  • Add payment method: Add another payment method by clicking on Add new
    Billing-Add new
  • Set as default: You can choose any payment method to be your default payment method going forward by clicking on the three dots (...) and choosing Set as default
    Billing-ChooseDefault
  • Remove a payment method: You can remove a payment method by clicking on the three dots (...) next to the payment method and choosing Remove payment method
    Billing-ChooseDefault

Important notes: 

  • You are required to have at least one active card on file so you will not be able to remove your payment method until you've added a new one
    Billing-Required
  • If your card is expired, you will see a red banner indicating to update your card
    Billing-Expired

 

 

How to Update Your Billing Address

  1. Go to your Billing page: 
    • Click your name in the bottom-left corner of the dashboard
    • Select Billing from the dropdown menu

  2. Scroll to the Billing address section and click Edit
    Billing-Address

  3. Fill out the information on screen
  4. Click Update billing address
    Billing-address-update

 

Once updated, your new payment method and/or billing address will be used for all future billing cycles and invoices. If you run into any issues, contact our support team. We'd be happy to help!