Frequently Asked Questions

Soma Toth avatar Ben Abraham avatar John Vrancsik avatar +1
21 articles in this collection
Written by Soma Toth, Ben Abraham, John Vrancsik and 1 other

I can't find push notifications in my Recart account. How to access them?

Push notifications are no longer available in Recart. Here's what you can do about it.
John Vrancsik avatar
Written by John Vrancsik
Updated over a week ago

Why can't I connect my Facebook page to Recart?

Zsófi Völler avatar
Written by Zsófi Völler
Updated over a week ago

How do I Extend my Recart Trial?

Do you want to get extra free trial days? This is your guide.
Soma Toth avatar
Written by Soma Toth
Updated over a week ago

How do I install Recart on WooCommerce?

Easy steps that can be done in under 2 minutes
Soma Toth avatar
Written by Soma Toth
Updated over a week ago

How can I add a discount code to my Messenger Campaigns?

You can now add automatically applied discount codes to all your Facebook Messenger Campaigns with Recart
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Can Recart slow down my store?

The short answer: absolutely not. Read the article for the detailed answer.
Soma Toth avatar
Written by Soma Toth
Updated over a week ago

Does Recart support mobile browsers?

Recart supports all the popular browsers on desktop, tablet and mobile.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Can I use Recart on a custom landing page?

Zsófi Völler avatar
Written by Zsófi Völler
Updated over a week ago

Why do buttons show up as 'Disabled' in my Messenger campaigns?

Facebook has quite a few settings to protect your subscribers' privacy - this is one of them
Zsófi Völler avatar
Written by Zsófi Völler
Updated over a week ago

How do you export your Messenger subscribers from Octane AI, ShopMessage, Manychat, etc. and import them into your Recart account?

When switching
Zsófi Völler avatar
Written by Zsófi Völler
Updated over a week ago

Can the Messenger Widget be pre-checked?

Zsófi Völler avatar
Written by Zsófi Völler
Updated over a week ago

I've lost the pre-checked widget, what to do?

Find out what other tools can help your store
Zsófi Völler avatar
Written by Zsófi Völler
Updated over a week ago

How can I change my site URL inside Recart?

Find out how to update to a new domain
Zsófi Völler avatar
Written by Zsófi Völler
Updated over a week ago

Which apps interfere with Recart?

Find out if any of the applications you're using might interfere with Recart
Zsófi Völler avatar
Written by Zsófi Völler
Updated over a week ago

How do you Open an Incognito Window in Your Browser?

Detailed guide on how to open Incognito/Private Mode/inPrivate Browsing in your favorite browser
Soma Toth avatar
Written by Soma Toth
Updated over a week ago

Is Recart compliant with GDPR?

Here's what you need to know to make sure that your store is GDPR-compliant when using Recart.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Why do abandoned carts show 'Ungiven' email?

Improve your email capture rate and reach more customers by email!
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Can I import past abandoned carts into Recart?

Does Recart handle past carts from my Shopify/WooCommerce?
Soma Toth avatar
Written by Soma Toth
Updated over a week ago

Can I use Recart in combination with other abandoned cart services?

Recart can handle all your cart abandonment needs.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Which eCommerce platforms work with Recart?

Check out the list of supported platforms.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

How do I contact Recart support?

Start a conversation from your Dashboard or our website. Alternatively, you can send an email to support@recart.com
Soma Toth avatar
Written by Soma Toth
Updated over a week ago