After installing your Messenger Widget, you'd like to see how it works. For the first try, it might not show up, so I put this post together to help you with the testing. Here's how to do it:
Step #0: Make sure that your Facebook Page is connected, and your Recart Facebook Widget is in the right place.
Step #1: Open a new incognito window in Google Chrome
Step #2: Enter facebook.com and log in
Step #3: Open a new tab in the same incognito window, and navigate to your store
Step #4: Go to a product page, wait a few seconds, then check the widget under the Add to Cart button:
If your Messenger widget still doesn't appear, please contact us and we'll help you out. :)
If you want to test your Abandoned Cart Messenger messages as well:
Step #6: Abandon your cart; close all tabs in the Incognito Window.
If you're using the default schedule, this message should arrive in 60 minutes in your Messenger inbox:
The first message should depend on your actual schedule. The first one is scheduled to 1 hour by default.
I hope this helped you testing your Messenger Widget! Let us know if you have any questions! 🙌