Frequently Asked Questions

Thomas Acland avatar Csenge Kormos avatar Ben Abraham avatar +1
18 articles in this collection
Written by Thomas Acland, Csenge Kormos, Ben Abraham and 1 other

Can the Messenger Widget be pre-checked?

Thomas Acland avatar
Written by Thomas Acland
Updated over a week ago

Can I use Recart on a custom landing page?

Thomas Acland avatar
Written by Thomas Acland
Updated over a week ago

How can I change my site URL inside Recart?

Find out how to update to a new domain
Csenge Kormos avatar
Written by Csenge Kormos
Updated over a week ago

Which apps interfere with Recart?

Find out if any of the applications you're using might interfere with Recart
Csenge Kormos avatar
Written by Csenge Kormos
Updated over a week ago

I can't connect my Facebook page to Recart.

Thomas Acland avatar
Written by Thomas Acland
Updated over a week ago

Why do buttons show up as 'Disabled' in my Messenger campaigns?

Facebook has quite a few settings to protect your subscribers' privacy - this is one of them
Csenge Kormos avatar
Written by Csenge Kormos
Updated over a week ago

How can I add a discount code to my Messenger Campaigns?

You can now add automatically applied discount codes to all your Facebook Messenger Campaigns with Recart
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Is Recart compliant with GDPR?

Here's what you need to know to make sure that your store is GDPR-compliant when using Recart.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Can Recart slow down my store?

The short answer: absolutely not. Read the article for the detailed answer.
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Written by Soma Toth
Updated over a week ago

How to Extend Your Recart Trial

Did you complete an action and you want us to credit your free days? This is your guide.
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Written by Soma Toth
Updated over a week ago

Why do abandoned carts show 'Ungiven' email?

Improve your email capture rate and reach more customers by email!
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Why does the Sent emails column say 'Not tracked' ?

We recently added a Sent emails column to Recart. Older abandoned carts do not show that information.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Can I import past abandoned carts into Recart?

Does Recart handle past carts from my Shopify/WooCommerce?
Soma Toth avatar
Written by Soma Toth
Updated over a week ago

Can I use Recart in combination with other abandoned cart services?

Recart can handle all your cart abandonment needs.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Does Recart support mobile browsers?

Recart supports all the popular browsers on desktop, tablet and mobile.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

How can I change my site URL?

Learn how to change your site URL after moving your store to a different domain.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

Which eCommerce platforms work with Recart?

Check out the list of supported platforms.
Ben Abraham avatar
Written by Ben Abraham
Updated over a week ago

What is Form Autofill?

Your customers check out easier. You make more money. Learn how Recart Form Autofill generates you more sales.
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Written by Soma Toth
Updated over a week ago