> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/general/recart-general-settings.md). # Recart General Settings Use this guide to set up and manage your General Settings so you can keep your account information accurate and your store running smoothly. ### Table of Contents * [What are General Settings?](#what-are-general-settings) * [How to Access General Settings](#how-to-access-general-settings) * [Site Information](#Site-information) * [Contact Information](#contact-information) * [Company Information](#company-information) * [Password Change](#Password-change) * [API Keys](#API-keys) * [Best Practices](#Best-practices) * [What's Next](#Whats-Next) *** #### What are General Settings? **General Settings** is where you manage the core details of your Recart account — your store information, contact details, legal links, login credentials, and API access. Keeping this information up to date ensures your opt-in tools display the right details, your messages reach subscribers correctly, and your account stays compliant. #### How to Access General Settings 1. Log in to your [Recart account](https://app.recart.com/). 2. Click **Settings** in the bottom-left corner. 3. The page opens directly on **General**. ![General\_Settings1](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FC7OoGZsrTo24OCTFP0cJ%2Frecart-general-settings-1.png?alt=media) #### Site Information The **Site Information** section displays your store's core details and lets you configure key settings. **Fields in this section:** * **Site URL** — Your store's URL (read-only). * **Site ID** — Your unique Recart identifier (read-only). * **Currency** — Your store's default currency. To change it, contact the Recart support team. * **Site Name** — The name your subscribers recognize. Update this to match your brand. * **Timezone** — Sets the timezone used for scheduling campaigns and displaying dates. Select the timezone your store operates in. * **Support Email Address** — The email address subscribers can use to reach you. You can add it to your contact card or use it as a variable in messages. Once saved, you can update it, but to delete it you'll need to contact the support team. #### Currency changes require Recart support. Contact the team at if you need to update this. #### Contact Information The **Contact Information** section is where you add the details Recart uses to reach you if there's an issue with your account. **Fields in this section:** * **First Name** — Your first name. * **Last Name** — Your last name. * **Email Address** — Used only if there's an issue with your Facebook Page connection or your Recart account. This is not visible to subscribers. Click **Save** after making any changes. #### Company Information The **Company Information** section stores your business details and legal document links. This information is used in your opt-in tools to display your brand name and required compliance links. **Fields in this section:** * **Company Name** — Your business name as it should appear to subscribers. * **Terms of Service URL** — Link to your store's Terms of Service page. * **Privacy Policy URL** — Link to your store's Privacy Policy page. **Required**: Add your Terms of Service and Privacy Policy URLs. These links are needed for compliant opt-in tools. ![Legal Documents](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FpWtuAgA2py7ZyGm8mC0G%2Frecart-general-settings-2.png?alt=media) #### Password Change Use this section to update your Recart account password. 1. Enter your **Current Password**. 2. Enter your **New Password**. 3. Confirm the new password. 4. Click **Save**. #### API Keys **API Keys** let you connect Recart with third-party tools and custom integrations. From this section you can generate new API keys and view existing ones. For step-by-step instructions, see [How to Generate an API Key](https://help.recart.com/en/articles/api-key-generation). ![GS 8](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FABm9oTS6KnsqdoMFPRa3%2Frecart-general-settings-3.jpg?alt=media) #### Best Practices * **Required:** Keep your Support Email Address up to date — it's the contact point for subscriber replies and can be referenced in your messages. * **Required:** Add your Terms of Service and Privacy Policy URLs — these are needed for compliant opt-in tools. * **Recommended:** Set your Timezone to match your store's primary location so campaign scheduling is accurate. * **Avoid:** Leaving your Company Name blank — it appears in opt-in tools and should match your brand. #### What's Next Once your General Settings are configured, you're ready to set up your opt-in tools and start collecting subscribers. If you need help, [contact the Recart Support team](https://help.recart.com/en/articles/contact-support). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.recart.com/general/recart-general-settings.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. 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