> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/latest-news/introducing-ai-powered-unsubscribe-intent-detection.md). # Introducing AI-Powered Unsubscribe Intent Detection Subscribers Who Say "Stop Texting Me" Are Now Automatically Unsubscribed SMS compliance is evolving — and Recart is going beyond STOP and UNSUBSCRIBE keywords. We now use AI to detect unsubscribe intent in free-text replies, so messages like *"please stop texting me"* or *"I don't want these anymore"* are processed automatically, just like a standard STOP. The system also catches stop-related emojis (🛑, ✋, 🚫) and common misspellings, while correctly ignoring short conversational replies ("Yes," "Ok," "Thanks"), 2FA codes, and automated carrier responses. You'll see three updates in your account: * **AI opt-out counts** on your Subscribers chart * **Detection method and message** displayed on each subscriber profile * **A toggle** to turn the feature on or off in Settings → SMS Regulators increasingly expect brands to honor opt-out requests regardless of how they're worded. This feature ensures subscribers who express intent to opt out are always unsubscribed — reducing your compliance exposure from missed or ambiguous requests. No setup required — it's live for all accounts automatically. For more details and to manage this in your account, read the full [help article here.](https://help.recart.com/en/articles/ai-powered-unsubscribe-intent-detection) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.recart.com/latest-news/introducing-ai-powered-unsubscribe-intent-detection.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.