> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/latest-news/introducing-popup-re-engage.md). # Introducing Popup Re-engage Smarter Popup Re-display — Built for Visitors Who Are Still Browsing **Smart Trigger** has been renamed **Re-engage** and rebuilt with stronger intent signals. The old version fired based on time alone. Re-engage is different: it only fires when a visitor is genuinely still browsing — they need to navigate to a new page first, and the timer counts active seconds on that new page. A much stronger signal of real intent. ### What's new * Navigation to a new page is now required before Re-engage can fire * The timer counts active time on the new page (resets on every page load) * New popups have Re-engage **enabled by default** (1 attempt, 40s delayed display) * Existing popups with Smart Trigger off stay off — no change. ### Where to make changes Re-engage settings are in **Popup editor → Trigger settings**. You can configure max attempts, required navigations, delayed display, and scroll depth independently. ![HA\_re-engage](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2F9UqvmuzR9yjRu3g0ECGd%2FHA_re-engage.png?alt=media) If you turned Smart Trigger off before, it's worth turning Re-engage back on — the navigation requirement makes re-display far less intrusive than before. If you have any questions or need support setting up re-engage, feel free to reach out to us at — we're happy to help! --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.recart.com/latest-news/introducing-popup-re-engage.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.