> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/latest-news/introducing-visitor-targeting-for-popups.md). # Introducing Visitor Targeting for Popups Show the Right Popup to the Right Visitor — Every Time Until now, every visitor saw the same popup regardless of whether they'd already subscribed. That changes today. **Visitor targeting** lets you control exactly who sees each popup — based on whether Recart can identify them as a Klaviyo subscriber, a Recart SMS subscriber, or a brand new visitor. ### What you can do with it * Show your welcome discount **only to new visitors** * Show a loyalty or winback offer **only to existing subscribers** * Run both popups at the same time — each visitor sees only the relevant one * Exclude Klaviyo email subscribers, Klaviyo SMS subscribers, or Recart subscribers independently ### Main use cases * **Parallel popups** — run a discount popup for new visitors and a loyalty, upsell, or winback popup for known subscribers simultaneously, with no overlap * **Stop showing popups to visitors who already subscribed** — exclude existing subscribers entirely so they never see an acquisition offer again Visitor targeting works with any trigger type and is fully independent of Pages, Geotargeting, and A/B testing. ### Where to find it Visitor targeting is configured at the **individual popup level** — find it under **Display rules** in the popup editor. It's disabled by default, so you turn it on per popup and uncheck the visitor groups you want to exclude. ![visitortargetingtoggle](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FEOccYEWOlVac4swUYMJJ%2Fvisitortargetingtoggle.png?alt=media) Klaviyo targeting requires an active Klaviyo integration under [Settings → Integrations](https://app.recart.com/integrations/klaviyo). For more information and the full capabilities of the Klaviyo integration, [visit our help article here](https://help.recart.com/en/articles/klaviyo-recart-integration). If you have any questions or need support setting up visitor targeting, feel free to reach out to us at — we're happy to help! --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.recart.com/latest-news/introducing-visitor-targeting-for-popups.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.