> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/latest-news/new-trigger-settings-popup-cooldown-and-frequency-limits.md). # Introducing: Popup Cooldown and Frequency Limits Set how long a closed popup stays hidden, and stop one popup appearing right after another — both in the Trigger section of the popup editor. The **Trigger** section of the popup editor has been redesigned, and it now carries two settings you didn't have before: a popup cooldown you can see and edit, and a rule that holds a popup back when another popup has recently been shown. ### What's new #### Popup cooldown How long to wait before showing a popup again after it's closed, whether or not the visitor subscribed. * Pre-filled at 7 days, and can be set anywhere from 1 to 30 days * It's the third field in the trigger row, already on every popup — there's nothing to add #### Limit popup frequency Holds this popup back based on *other* popups' impressions. * Reads as *Don't show popup if* **Any popup** *has been displayed in the last* **1 hours** * Switch **Any popup** to **Specific popups** to choose which ones count * The window runs from 1 minute to 30 days * Not added by default — add it with **+ Limit popup frequency**, remove it with the trash icon Both are available on every trigger type except externally triggered popups. ### What hasn't changed **Re-engage** works as it always has, with the same four settings — it now sits as a block you can add or remove, on popups triggered when a visitor enters the website. On your existing popups, cooldown is pre-filled at 7 days, Re-engage keeps your current settings, and no frequency limit is added anywhere. ### Where to make changes Open the popup editor, click on **Settings** in the left hand panel and go to the **Trigger** section: ![PopupTrigger Settings Cooldown + Frequency](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2Fgh0hWPLXSzFADJ6bCDFo%2FPopupTrigger%2520Settings%2520Cooldown%2520%2B%2520Frequency.png?alt=media) If visitors were seeing an exit-intent popup straight after a welcome popup, a frequency limit is the setting to reach for. For more on setting up popups, check out [Popups - The Best Converting Opt-in Tools](https://help.recart.com/en/articles/5894314-popups-the-best-converting-opt-in-tools). If you have any questions or need support setting these up, feel free to reach out to us at — we're happy to help! --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.recart.com/latest-news/new-trigger-settings-popup-cooldown-and-frequency-limits.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.