> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/list-growth/popups/visitor-targeting.md).

# Visitor Targeting

Explains Visitor Targeting, which lets you show a different popup to new visitors versus existing subscribers.

Show the Right Popup to the Right Visitor — Every Time

Until now, every visitor saw the same popup regardless of whether they'd already subscribed.

That changes today. **Visitor targeting** lets you control exactly who sees each popup — based on whether Recart can identify them as a Klaviyo subscriber, a Recart SMS subscriber, or a brand new visitor.

### What you can do with it

* Show your welcome discount **only to new visitors**
* Show a loyalty or winback offer **only to existing subscribers**
* Run both popups at the same time — each visitor sees only the relevant one
* Exclude Klaviyo email subscribers, Klaviyo SMS subscribers, or Recart subscribers independently
* Show a popup **only to visitors in a Klaviyo segment** — see [Target Popups by Klaviyo Segment](/list-growth/popups/target-popups-by-klaviyo-segment.md)

### Main use cases

* **Parallel popups** — run a discount popup for new visitors and a loyalty, upsell, or winback popup for known subscribers simultaneously, with no overlap
* **Stop showing popups to visitors who already subscribed** — exclude existing subscribers entirely so they never see an acquisition offer again

Visitor targeting works with any trigger type and is fully independent of Pages, Geotargeting, and A/B testing.

### Where to find it

Visitor targeting is configured at the **individual popup level** — find it under **Display rules** in the popup editor. It's disabled by default, so you turn it on per popup and uncheck the visitor groups you want to exclude.

<figure><img src="https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FEOccYEWOlVac4swUYMJJ%2Fvisitortargetingtoggle.png?alt=media" alt="Visitor targeting toggle and visitor group checkboxes in the popup editor"><figcaption></figcaption></figure>

Klaviyo targeting requires an active Klaviyo integration under [Settings → Integrations](https://app.recart.com/integrations/klaviyo). For more information and the full capabilities of the Klaviyo integration, visit our [help article here](/integrations/email-and-sms-platforms/klaviyo-recart-integration.md).

If you have any questions, do not hesitate to [contact the Recart Support team.](/contact-recart-support.md) We'd be happy to help!


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