> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/sms/getting-started/contact-card-the-easiest-way-for-your-subscribers-to-save-your-number.md). # Set Up SMS Contact Cards Explains how Contact Cards let subscribers save your number so your messages show your brand name. Use this guide to set up and share your Contact Card so subscribers can save your number and recognize your messages instantly. ### Why Use a Contact Card When subscribers save your number, your messages display your brand name instead of an unknown number. This builds trust, improves recognition, and can increase open rates. Contact Cards make it easy for subscribers to save your info with one tap-including your logo, website, and support email. ### How Contact Cards Work Recart automatically creates a default Contact Card for your account using your site name and phone number. You can customize it with additional details like a logo and description. When you add a Contact Card to a message, subscribers receive a downloadable file they can tap to save your contact information to their phone. {% hint style="warning" %} **Important note:** Adding a Contact Card converts your message to MMS, which has different character limits. [More on character limits here.](/sms/writing-messages/sms-character-counting-and-limits.md) {% endhint %} ### Customize Your Contact Card 1. Go to your [SMS Settings](https://app.recart.com/settings/sms) page. 2. Scroll down to the **Contact Card** section. 3. Upload a **Contact image** (optional). 4. Add a **Site info** description (optional). 5. Verify your **Support email address** is correct. 6. Click **Save**. ![](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2FzzDWwcsOQhdzxcK66oX3%2Fcontact-card-the-easiest-way-for-your-subscribers-to-save-your-number-1.png?alt=media) {% hint style="info" %} Changes apply immediately. Any messages sent after saving will include the updated Contact Card. {% endhint %} ### Contact Card Fields #### Required (Added Automatically) | Field | Description | How to Edit | | ---------------- | ---------------------------- | ------------------------------------------------------------------- | | **Site name** | Displays as the contact name | Edit in [General Settings](https://app.recart.com/settings/general) | | **Phone number** | Your sending number | Cannot be changed (assigned to your account) | #### Optional | Field | Description | Requirements | | ----------------- | ------------------------------------- | ------------------------------------------------------------------- | | **Contact image** | Your logo or brand image | JPG format only, 400x400px recommended, max 25MB | | **Site URL** | Your store's homepage | Auto-synced, cannot be edited | | **Site info** | Short description under your name | Max 50 characters | | **Support email** | Email where subscribers can reach you | Edit in [General Settings](https://app.recart.com/settings/general) | ### Add a Contact Card to Your Messages You can add your Contact Card to any SMS message-including automated flows and campaigns. 1. Open the flow or campaign you want to edit. 2. Click on the message step where you want to add the Contact Card. 3. Click **+ Add more**. 4. Select **Contact Card**. ![ContactCardADD](https://2167119381-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F2I45aTZ733MBi8Vps3Ib%2Fuploads%2F36a2CUl7ZF77FvuSZYUp%2Fcontact-card-the-easiest-way-for-your-subscribers-to-save-your-number-2.png?alt=media) ### Best Practices * **Recommended:** Add your Contact Card to your Welcome flow so new subscribers save your number right away. * **Recommended:** Use a square logo (400x400px) for the best display across devices. * **Recommended:** Keep your Site info short and branded (e.g., "Your go-to for skincare" or "Exclusive deals & updates"). * **Avoid:** Adding Contact Cards to every message - once subscribers save your number, they don't need it again. * **Avoid:** Using PNG or GIF images - only JPG format is supported. If you have any questions, do not hesitate to [contact the Recart Support team.](/contact-recart-support.md) We'd be happy to help! --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://help.recart.com/sms/getting-started/contact-card-the-easiest-way-for-your-subscribers-to-save-your-number.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. 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