> For the complete documentation index, see [llms.txt](https://help.recart.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.recart.com/getting-started-with-recart/phone-numbers/getting-started-with-toll-free-numbers.md).
# Getting Started with Toll-Free Numbers
Explains how to request and verify a toll-free number so you can send SMS to US and Canada subscribers.
Use this guide to request and verify your Toll-Free Number (TFN) so you can send SMS campaigns to US and Canada subscribers
***
### Getting Started with Toll-Free Numbers for Text Messaging
* Toll-free phone numbers are used to send text messages to your customers in the US and Canada.
* **Cost:** your toll-free number is included with your Recart account.
* When you download Recart and sign up for SMS, our team typically requests and activates a toll-free number for you. However, if your case is an exception and you need to request a toll-free number, you can do so on the [**SMS settings page**](https://app.recart.com/settings/sms).
* You will see that a **Temporary TFN** is already active on your account.
### Verify Your Dedicated TFN
1. Click **Edit verification**.
2. Make sure that all of the information on the form is correct.
* **Business registration type** is the first field in the registration row. Choose it first, because it decides which registration details you need.
3. Select **Submit form**.
4. Check that the status next to the Dedicated TFN reads **Pending**. This means your form was submitted.
Once the Dedicated TFN is verified, the temporary TFN will automatically disconnect, and the Dedicated TFN will switch to **Active**.
#### Business registration number (EIN)
* **Sole proprietors:** you don't need an EIN. Choose **Sole proprietor** as your business registration type. The issuing country, registration ID type and registration number then become optional. If you do enter a US registration number, it must be a 9-digit EIN.
* **All other business types in the US** (private profit, public profit, non profit, government): carriers require an EIN. If you don't have one, [contact Support](/contact-recart-support.md) before you submit the form.
### Temporary Toll-Free Number
* While your dedicated, permanent toll-free number is undergoing verification, we provide you with a temporary toll-free number.
* This temporary number has **limited capabilities**, but it allows you to explore some of Recart’s most important features until your permanent number is ready.
#### Features Available with a Temporary Toll-Free Number
* With your temporary toll-free number, you can:
* **Activate Popups:** Engage your website visitors with popup messages to drive conversions and gather subscriber information.
* **Activate Automated Flows:** Set up and activate a variety of automated messaging flows to engage with your customers seamlessly.
* **Chat Through Inbox:** Communicate directly with your subscribers via inbox to manage inquiries and provide customer support.
* **Send Out Test Messages:** Test message sending to ensure everything is functioning as expected.
* **Add a Branded Link:** While your account is on a temporary TFN you are only able to add a branded URL link that ends with **recart.cc**. Once your Dedicated TFN is active you will be able to choose from three different domains.
#### Campaign Sending
* Campaign sending only becomes available when your dedicated phone number is verified. Verification usually takes a few days.
* While you are on a temporary TFN, you can create your campaigns and save them as drafts, but not send them.
* Once your dedicated toll-free number is fully verified and becomes your permanent phone number, you will be able to send out your campaigns without any issues.
More about other sender types and countries: [Phone Numbers](/getting-started-with-recart/phone-numbers.md).
If you have any questions, do not hesitate to [contact the Recart Support team.](/contact-recart-support.md) We'd be happy to help!
---
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