If you are reading this, you probably care about your customers' privacy and would like to make sure that your store is fully compliant with Recart. That's awesome, we are also committed to respect your customers' privacy and personal data. Here's a list of the things that you should check to make sure that your store is prepared for GDPR.
Recart automatically captures email addresses from your newsletter subscription forms and email subscription popups. To comply with GDPR requirements, you need to make sure that your visitors are well-informed about what kind of messages they will receive when they subscribe to your email list. Please verify that your newsletter subscription forms ask for permission to send personalized marketing emails. This way, your customers will expect Recart's personalized abandoned cart reminders in their email inbox.
Facebook Messenger is a great marketing channel due to the extremely high engagement rate and the single click subscription enabled by the Discount Widget, the Add to Cart Widget, as well as our Wheelio and Optimonk Integrations.
Since Facebook revoked the usage of the pre-checked checkboxes, using their tools is a 100% GDPR compliant, as your visitors can only subscribe to your Messenger list willingly.
Deleting Customer Data
According to the GDPR regulation, all customers have the right to request that all data collected about them be deleted. This personal data includes transaction history, contact information, and more. Starting from May 25, Shopify will allow you to request that a specific Customer's data be deleted from Shopify and your installed apps. If you request a customer data deletion on your Shopify Dashboard, Recart will automatically carry out all necessary deletions as required by GDPR. If you have special data deletion requests or have any questions on deleting customer data, please contact our team using the in-app chat, we will be happy to help you out.