You can now create, manage, and apply both generic and unique discount codes directly within the Recart app - without needing to create them first in Shopify.
Table of Contents
- Overview
- Discount Code & Pool Types
- What’s Changed
- Creating Discount Codes in Recart
- Editing Discount Codes
- Using Discount Codes in Flows and Campaigns
- Discount Types Explained
- Importing Existing Shopify Discounts
- Limitations and Considerations
Overview
The new Discount Code feature allows yo to manage all discount codes from one place inside Recart. It replaces the need for manual code creation in Shopify and simplifies how discounts are used across flows and campaigns.
Key benefits:
- No more manual imports from Shopify
- Unified management for general and unique codes
- Pool behavior settings for automations vs. campaigns
- Enhanced visibility with statuses and filtering
- Full synchronization with Shopify
Discount Code and Pool Types
Discount Code Types
| Type | Description | Reusable | Pool Required | Best For |
|---|---|---|---|---|
| Generic | One code used by all recipients | Yes | No | Pop-ups, general campaigns |
| Unique | One-time use code per subscriber | No | Yes | Welcome flows, winbacks, exclusives |
Discount Pool Types
| Pool Type | Description | Automatically Refilled | Use Case |
|---|---|---|---|
| Regenerating | Automatically refills as needed | Yes | Ongoing automations |
| One-off | Fixed size, not refilled | No | One-time campaigns |
Note: If a one-off pool runs out of codes, the campaign will be saved as a draft and must be updated before sending.
What’s Changed
- Discount code generation is now available directly in Recart.
- General and unique code creation is managed under one menu.
- The Discounts page includes new columns, filters, and status indicators.
- Codes can no longer be created from inside the flow editor.
- Shopify ↔ Recart synchronization is now automatic for codes created in Recart.
Creating Discount Codes in Recart
Step 1: Go to the Discounts Page
- Open the Recart app.
- Click on Discounts in the left menu.
Step 2: Click “Create New”
- Choose Create new discount if you want to start from scratch, or
- Import existing Shopify discount if you already have a discount in Shopify that you want to use in Recart.
Step 3: Set Up Your Discount
- Choose a discount type: Amount off product, Buy X get Y, Amount off order, Free shipping.
- Choose Unique or General.
- For unique codes, select a pool type: Regenerating or One-off.
Step 4: Customize Your Discount
- Set:
- Discount value
- What the discount should be applied to
- Discount name and prefix
- Start and end date
- Usage limits (optional)
- Minimum purchase (optional)
- Combinable with other discounts (optional)
- Use the Sticky Summary Box on the right to view your current selections while scrolling.
Step 5: Activate the Code
- Click Activate to save the discount.
- You’ll be redirected to the page you came from (Flow Editor, Opt-in Tool, or Discounts page).
Editing Discount Codes
After saving, some fields can be edited and others cannot.
| Editable Fields | Non-editable Fields |
|---|---|
| Discount value | Code type (generic/unique) |
| Applicable products | Pool type (regenerating/one-off) |
| Usage limits | Prefix |
| Combinations | |
| Start/end dates |
Using Discount Codes in Flows and Campaigns
Automated Flows
- Use general codes or unique codes from regenerating pools only.
- You must select a pre-created code — new codes cannot be generated from inside the Flow Editor.
Campaigns
- Use general codes or unique codes from one-off pools only.
- If the pool doesn't contain enough codes, the campaign will be saved as a draft and show a red error.
- The code status will be shown in the selection dropdown.
Discount Types Explained
| Type | Description | Example |
|---|---|---|
| Percentage | % off product or order | 10% off shoes |
| Fixed amount | Flat discount on product/order | $5 off orders over $50 |
| Free shipping | Shipping free based on rules | Free US shipping over $30 |
| Buy X Get Y | BOGO-style offers | Buy 2, get 1 free |
Discounts can also be customized with:
- Usage limits (total uses, one per customer)
- Combinability with other discounts
- Start and end dates/times
Importing Existing Shopify Discounts
If you’ve already created a discount in Shopify, you can import it into Recart.
How to Import
- Open the Discounts page in Recart.
- Click Create New, then choose Import existing Shopify discount.
- Enter the Shopify discount ID or code.
- Example: From the URL https://yourstore.myshopify.com/admin/discounts/1234567890, use 1234567890.
- Choose if you want to use the discount as General or Unique.
- Name your discount.
- Click Import. The discount will appear in your Recart Discounts list.
Note: Shopify customers and segments are not supported. Please set the eligibility to all customers in Shopify before importing the discount into Recart.
Synchronization with Shopify
- All new Recart-created discounts automatically sync with Shopify.
- Any edits made in Shopify will also sync back to Recart.
- Existing Shopify discount codes will not appear unless imported manually.
- Discount codes are backed by Shopify price rules.
Limitations and Considerations
- Codes cannot be created inside the Flow Editor. Only pre-created codes can be selected.
- You must select the correct pool type during setup - this cannot be changed later.
- A campaign can only be sent if the selected one-off discount pool contains enough codes. If the pool doesn’t have sufficient codes, an error will appear and the campaign cannot be sent or scheduled.
- Relative expiration times (e.g., “valid for 7 days after opt-in”) are not yet available but will be added in a future update.
Need Help?
If you have questions or run into issues, reach out to our team at support@recart.com. We’re happy to help.