You now can either create new general discount codes or add existing ones into your Recart text messages. This feature allows you to track discount codes your customers have used via Recart text messages.
The general discount codes are static for every subscriber. In case you would like to create unique discount codes, that are dynamic for every subscriber please check this article.
In order for Recart to track sales accurately please make sure you are using a new general discount code that is not available in any other channels for each text message. The reason is that all sales generated using that code will be attributed to Recart so using a code that is advertised elsewhere might cause our numbers to be inaccurate. A sale will also be attributed to Recart when a subscriber clicks the link within your text message and completes the purchase even if they do not use the discount code they were given.
Adding or creating a general discount code in your text messages
The first step is clicking on the % icon in the editor. Then you will be prompted to add the name of the discount code.
Now you have two options: you can either create a new general discount code or you can add one that already exists within your Shopify Admin. Again, we recommend creating a new general discount code each time to ensure that Recart can track the extra sales properly but if you are adding an existing code, please remember not to use it anywhere else.
Creating a new general discount code
If you are creating a new general discount code you will see the Recart logo next to the name. Once it is saved it will be automatically synced to your Shopify Admin.
Type the name of your new discount code and click Next.
After having the name added you will need to define the type and the value of the discount. Then comes the destination URL. This will be the page where the subscribers are redirected from the text message. By default, it is your Homepage but you can replace it with a different URL if you want to. Within the text message, the URL will be shortened automatically. Click on Add discount code.
Important Note: Once you have created the discount code there is no option to modify the name, type, or value of the code from Recart. You can edit these details from your Shopify Admin in the Discounts menu. The Destination URL on the other hand can be modified from Recart once the discount code has been saved.
Adding an existing general discount code
If you are adding a general discount code that already exists in your Shopify Admin you will see the Shopify logo next to the name.
Type the name of your code that already exists in Shopify and click Next.
The type and the value of the general discount code will be synced from Shopify so there will be no option to edit it from Recart. You will need to add the destination URL within the text message so that you can redirect the subscribers to the page of your choice. This will be the page where the subscribers are redirected from the text message. By default, it is your Homepage but you can replace it with a different URL if you want to. Within the text message, the URL will be shortened automatically. Click on Save Changes.
Once you have saved the general discount code two items will be added to your text message automatically: the general discount code itself and the shortened link of the destination URL. We recommend keeping both items in the text message, but you will have the option to remove either if you would like to.
In case you need further assistance, feel free to contact our support team, we are happy to help. 😊