Opt-in Tools - Getting Started

Learn about what does opt-in tool mean, and about our new opt-in tools to collect as many subscribers as you can

What does "Opt-in tool" mean? 

In order to receive messages from Recart, your visitors have to subscribe to your Messenger list. Subscribing to Messenger list is possible with the help of the Opt-in tools that appear on your store. Recart has three types of Opt-in Tools: Popups, Widgets and the Customer Chat.


Once the customers are on your Messenger list, Recart will be able to send them automated messages so you can easily start a conversation with them.


You will see a list of your Opt-in Tools on the Opt-in Tools Page.

You can create multiple Popups, just make sure you set proper URL targeting so they don’t interfere. On the other hand you can have only one Customer Chat Opt-in Tool.


You will find the status and the performance statistics next to each Opt-in Tool on the same page.

  • Impression: The number the tool has been displayed to visitors

  • Clicks: The number the visitors clicked on the tool

  • CTR: The number of clicks divided by the number of impressions

  • Subscriptions: The number of visitors who opted-in to your list via the tool

You can filter for the Opt-in Tools by Type, Device, Status and Channel. Please note that the channels are only visible if the feature is activated on your account.


How to create a new Opt-in Tool?

You can create a new Opt-in Tool by clicking on the Create new button in the upper right corner.

You will be redirected to the creation wizard.

  1. First you will need to name your Opt-in Tool, then chose the type.

  2. Select which list the Opt-in Tool should collect subscribers to. ( Only the active channels will be visible.)

  3. Finally, choose the device(s) you would like your tool to appear on and click on Continue to Editing. - We will soon implement desktop tools besides mobile tools.

Each Opt-in Tool type has different editor views. You can learn more about the editors in separate articles.

Learn more about activating the Customer Chat in this article.


These opt-in tools will help you build a meaningful relationship with your customers and also will help you to keep a strong and loyal Messenger audience

The whole world is heading towards a conversation based communication, thus subscribers are getting more and more valuable. Can't wait to see your store prosper from these new opt-in tools. 🚀


If you have any questions, requests or comments, please don't hesitate to contact our customer support team, we are more than happy to help. 🤩